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SERVICE
At RP-Technik GmbH, excellent service is our top priority. We understand that our customers expect a seamless and satisfying experience, from choosing the right product to after-sales support. Our dedicated service team is always on hand to ensure your needs are met and you receive the best possible support. Whether it's questions about product usage, technical support or help solving problems, we're here to help and provide you with a seamless customer experience.
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WARRANTY
Quality and reliability are our top priorities. For this reason, almost all lights are guaranteed for up to 5 years. This long guarantee period offers you maximum security and confidence in our products. And if there is ever a problem, our service team will be on hand to get your products up and running again as quickly as possible. For more details on our warranty conditions, please download our warranty document: Warranty conditions RP products.
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CERTIFICATIONS
Our products are manufactured in Germany to ensure the highest performance and quality. With 50 patents in the field of emergency lighting, we set industry standards. Our internal quality management system and numerous certifications, including ISO 9001:2015, ISO 14001:2015, ISO 45001:2015 and ISO 50001:2011, guarantee maximum reliability and safety. Numerous products are also type-tested by TÜV Rheinland. Find out more about our product certifications and our commitment to quality and safety.
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MONITORING TYPES
We offer a wide range of luminaires that can be equipped with various monitoring modules. From the simple self-contained luminaire with self-monitoring (SC) to the innovative and fully centrally monitored luminaire with Wireless Professional (WL) or Basic (WB). The self-contained luminaires are supplemented by our central power supply systems (ML + CC).
Every building presents a unique challenge. Our aim is to find the right product solution for our customers in order to reduce labour and costs. Find out more about the advantages and functions of the individual monitoring types and optimise the security of your facility.
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PLANNING & CONSULTING
We offer customised solutions for your requirements and goals. Our experienced team is at your side from planning to implementation to ensure that your project is a success. We help you choose the right system to save time and money, while ensuring the best possible security. Find out more about our services and contact us for a personalised consultation.