Returns – Easy processing, quick replacement

RP-Technik GmbH attaches great importance to quality, thus, before delivery to the customers, all products are thoroughly tested in our laboratories. However, if a failure or transport damage at a luminaire occurs, you can just return it.
 
We will then carry out a standard test with the luminaire to identify the exact failure. Then, the customer is informed whether the luminaire will be replaced or repaired. In urgent cases, our customers may receive an advance delivery to ensure the proper operation of their safety lighting.