Returns – Easy processing, quick replacement

The wishes and requirements of our partners, distributors and users for high-quality and application-safe emergency and safety luminaires and central battery systems determine our daily actions. This also includes our services.
 
We attach great importance to quality, therefore all products are thoroughly tested in our laboratories before delivery. However, should a defect or transport damage occur to a luminaire or system, there are two return options available to you.
AND THIS IS HOW IT WORKS:
 
  • Emergency or safety light or central battery system: Click on the following tile "Return emergency lighting or central battery system", fill in the form and send it to RP-Technik GmbH.
 
  • Luminaire from the product range general lighting: Click on the following tile "Return general lighting", fill in the form and send it to us.