Our customer service – quick, reliable, flexible

Product quality is our number one priority at RP-Technik. All products are tested thoroughly in our laboratories before delivery to the customer. However, should a luminaire develop a fault or be damaged during transport, you can return it no questions asked. The same applies to our central battery systems.

RP-Group puts the defective luminaire through extensive testing to accurately analyse what has gone wrong. Then the customer is informed as to whether the luminaire is being replaced or repaired. In pressing cases, our customers can also receive advance deliveries so that their safety lighting can continue to run perfectly.