Our customer service – quick, reliable, flexible

Product quality is our number one priority at RP-Technik. All products are tested thoroughly in our laboratories before delivery to the customer. However, should a luminaire develop a fault or be damaged during transport, you can return it no questions asked. The same applies to our central battery systems.

RP-Group puts the defective luminaire through extensive testing to accurately analyse what has gone wrong. Then the customer is informed as to whether the luminaire is being replaced or repaired. In pressing cases, our customers can also receive advance deliveries so that their safety lighting can continue to run perfectly.

Expand your know-how

We offer our customers and sales partners individually designed product training courses on the topics of emergency lighting, Wireless Professional and also safety power supply systems. These training courses are tailored to your needs.

Let us know what training topics you are interested in and we’ll put together a personal product training session for you. Click for your inquiry.

Information about RP-Group available for download

We provide downloads regarding our products as well as information about the company group, press releases, support, data sheets and material for electrical wholesalers.

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